Waiter / Waitress Independent Food Co.
Job description
JOB RESPONSIBILITIES:
- Communicates directly with guests i.e. presents menus, helps with recommendations, receives orders, places orders and handles payments.
- Planning & executing F&B service process in the section assigned for the particular shift.
- Learning and performing inventory control and stocking up of food and beverage supplies.
- Menu knowledge.
- Handling guest complains and resolving the same with complete guest satisfaction.
- Operating POS systems.
- Order taking skills.
- Service of Food and drinks to guests as per the SOP’s.
- Managing store and packaging supplies.
- Performing daily side work and section clean up duties.
- Ensures proper appearance (condition of uniforms) and grooming whilst on duty.
- Reports cleanliness and maintenance issues to the immediate Supervisor.
- Handles guest complaints as per instructions or consults the immediate Supervisor.
- Helps in other areas of the if the situation requires.
- To promote efficiency, confidence, courtesy and an extremely high standard of social skills.
- To adhere to rules and regulations at all times.
- To assist the Duty Manager in any task outlined
- Other duties as assigned.

PROFESSIONAL REQUIREMENTS:
- High School Graduate preferred
- 2 to 3 years of experience in hotel / restaurants (UAE experience preferred)
- Good English communication skills
- Excellent Customer Service Skills
- Customer focus
- Take Responsibility
- Creativity
- Multi-Tasking
- Flexible
Job details
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